Covid-19 has changed medical billing services. Healthcare providers around the country have been forced to rethink the most basic elements of their billing and coding. This has included everything from how to address new and emerging codes to how to keep their workers safe while still keeping medical coding and billing processes flowing.
The stress of front-line providers has justifiably gotten large amounts of attention. But at the same time, hospitals and health systems are fighting a silent battle — one that will impact the revenue cycle for months, and possibly years into the future.
Hospital CFOs are facing challenges that are becoming more complex and increasingly tied to other organizational initiatives. As your organization addresses new forms of competition, navigates the consumerization of healthcare, and finds its way in the wake of new payment and medical billing practices, it will be crucial to pinpoint the KPIs that align with your goals.
